| Click links below to have your questions answered. |
| What if I find your Catfish Bite products at a specialty retailer, e-tailer, mail order catalog or department store; can I also get them through the web-site? |
| How do I clean my bedding? |
| Can I purchase products on your web site? |
| What is the content of the filler? |
| What is your return policy? |
| Where do you ship? |
| What is your lead-time? |
| How do I get a swatch if I am not sure about the color of the fabric? |
| How do I get fabric? |
| Is there is an Internet discount? |
| A -Retail Customers: You may
request via e-mail the product (s) you are looking for and we will let
ya know a store in your area to find it. You must provide us your
City, State and Zip Code as well as your name and e-mail address. We
would love to have your telephone number as well, (which is up to you). We
may also provide you the name of a retail web site however; our first preference
is to our specialty store retailers. If we are not able to
provide you with either one then you may purchase our products directly
from us at the suggested retail price. Just give us a jungle. There
will be no discounts.
We do not compete with our specialty retailers and pride ourselves on our special long-term relationships with them. Not all specialty retailers carry our complete line but they will be able to special order for you You will not find listed on our site our client list. This is for our client's and our protection. Wholesale Customer: You may contact
us directly. Go to the To The Trade tab
and fill out the proper information and a customer
service representative or sales rep in your area will
contact you. |
Because we used the highest quality textiles and trims, products should be dry-cleaned. This will maintain the full integrity and color of your product. Decorative pillows, tuffets and cushions we ask that you simply spot clean them. On occasion you will find products that you can throw in the ol' washer machine which will be indicated on the care label of the product. All products do come with care labels so you can check it out when ya get it! : : back to top : : |
| Most products will be on our web site with
regular updates. You can visit the web site and there will be swatches
available, see swatch request tab. : : back to top : : |
| All our decorate pillows, seat cushions,
chairpads, comforters and crib bumpers are filled with 100% low melt polyester
fiber. Boxed bumpers & cubes and some decorative pillows are filled
with foam and/or 100% polyester low melt fiber. : : back to top : : |
Since Catfish Bite Inc. products are made to order for you products ordered and received by you are non returnable, see order terms and conditions. If you are not sure about the colors of the products you are interested in you may request a swatch. Go to Swatch Request Tab. For your convenience we ship to all (50) states. In the case of Hawaii
and Alaska shipments will be sent (Via UPS 2nd day air) which will
be additional charges. We regret we cannot ship to any foreign countries. |
| Orders lead times vary since all our products
are made to order see Order Terms and Conditions. Our Eye Candy
Collection will ship approximately (2-3) weeks from your order confirmation
date. Since our bedding products are made to order especially for
you we do not stock any pre-made items except some limited items which
will be available in our Close Out Section. : : back to top : : |
| Sign up for access to the Retail or Wholesale
section of our site, then see Swatch Request tab. : : back to top : : |
| Fabric may be ordered by the yard. Fabric
will be cut in even yard increments only. Cut yardage minimum is
(5) yards per style and color. Fabric is also NON RETURNABLE. Each
fabric has different widths. : : back to top : : |
| There are NO special Internet
discounts. : : back to top : : |
The body size is usually the area of the item that is either filled by you or us. This does not include the size for the ornamentation's i.e.: The flange, ruffle, etc. what is a sham? what is a duvet? A duvet is a cover that goes over a comforter type filler (that you provide). Our duvets usually come with either a zipper, Velcro or button closure for accessibility. what is a comforter? A comforter is a filled item that is sewn closed. (You will not be able to place filler in this as we already fill it with 100% low melt polyester fiber). what is a dec. pillow or decorative pillow? This is an accessory to add to your collection to spice it up. The sizes are based on the body size (see body size). what is a dust skirt? A dust skirt AKA dust ruffle is a three-sided item that you place over your box spring and under your mattress. The name stems from the old days where folks used them to keep the dust out from under their bed. Oh watch out for those little fellers! The three sides is based on (2) long sides, (the side of your bed) and (1) short side, (the foot area of your bed). There is not a dust skirt ruffle on the top part of your bed, (your headboard area). You can special order a dust skirt for day beds as well. An Up Charge will be added to the price based on your request requirements. EURO SHAM: 26" H x 26" W (body) STANDARD: SHAM 20" H x 26" W (body) KING SHAM: 20" H x 36 W (body) DUVETS: TWIN: 63" W x 86"L FULL: 80" W x 92"L QUEEN 86" W x 92"L EASTERN KING 104" W x 92"L COMFORTERS: TWIN: 65" W x 88L FULL: 80" W x 90"L QUEEN 86" W x 94"L EASTERN KING 104" W x 94"L You may request additional custom sizes. A sur charge will be quoted to you based on your special requirements. DEC PILLOWS: Comes in all shapes and sizes and sizes are based on the body size. *DUST SKIRTS DUST SKIRT DROPS ARE 15" You may request additional drop sizes as follows: 16"- 21" a 20% Sur-Charge will be added to price of product. DUSTSKIRTS ARE BASED ON MATTRESS SIZE AS FOLLOWS: TWIN: 39" x 75" FULL 54" x 75" QUEEN: 60" x 80" EASTERN KING 78" x 80" If you have special mattress requirements please inform us at the onset of your order. We are not responsible for skirts that do not fit these standards and there will be no refunds. CURTAINS AND VALANCES: Based on size indicated on product. CHAIR PADS: Based on size indicated on product. TABLE LINENS:Based on size indicated on product. SHEET SIZES:Based on industry standards. Sheets only available in crib sizes. Fitted only. SIZE TOLERANCES: Please note there may be tolerances on items up to ½" in
sizing of shams and 1" on duvets and comforters and ½" on
dustskirts. |
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